Privacy policy

At Urban Store, accessible from our online storefront, protecting your personal data is a top priority. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect When you visit or make a purchase from Urban Store, we collect certain personal information:

• Order Details: Name, billing address, shipping address, payment information, email address, and phone number.

• Device Details: IP address, web browser version, time zone, and cookie information collected automatically to optimize your browsing experience.

2. How We Use Your Personal Information We use your personal information to:

• Fulfill orders, process payments, arrange shipping, and provide invoices or order confirmations.

• Communicate with you regarding updates, tracking, or customer service queries.

• Screen orders for potential fraud or risk.

3. Sharing Your Information We share your information with trusted third-party service providers solely to fulfill your orders and operate our store:

• Shopify: Powers our online storefront.

• Payment Processors & Carriers: To authorize payments and deliver packages within the UK.

• We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Your Rights Under UK GDPR As a UK resident, you have statutory rights regarding your personal data:

• The right to access, update, or correct your personal data.

• The right to request deletion of your personal data ("Right to be Forgotten").

• The right to object to or restrict certain data processing activities.

To exercise any of these rights, please contact us at Sa5417909@gmail.com.

5. Contact Us For questions about our privacy practices or to make a complaint, contact us via:

• Email: Sa5417909@gmail.com

• Phone: +92 325 4733242